Privacy policy
Last Updated: August 23, 2026
Vitalis operates this website, TRYVITALIS.NET, including its content, features, products, services, and related online shopping experience (collectively, the “Services”).
Vitalis is operated by PINNACLE FORGE LLC, registered at:
1001 S Main St, Ste 600
Kalispell, MT 59901
United States
Website: TRYVITALIS.NET
For privacy questions or requests, contact us at:
In this Privacy Policy, “Vitalis,” “we,” “our,” and “us” refer to PINNACLE FORGE LLC and the Vitalis brand, where appropriate.
Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
When we use the term “personal information,” we mean information that identifies you or can reasonably be associated with you.
Depending on how you interact with TRYVITALIS.NET, we may collect or process the following categories of information:
Contact Information
This may include:
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Name
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Email address
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Telephone number, where provided
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Shipping address
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Billing address
Order and Transaction Information
This may include:
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Products purchased
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Order information
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Transaction details
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Returns, refunds, and warranty information
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Shipping and delivery information
Payment information is processed by our payment providers. We do not normally store complete payment-card numbers ourselves.
Customer Communications
If you contact us, we may collect the information contained in your communications with us, including customer-support requests, questions, and other messages.
Device and Website Information
When you visit or interact with our Services, we may automatically collect information such as:
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IP address
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Browser type
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Device information
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Operating system
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Website activity
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Pages or content viewed
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Interactions with the website
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Cookie and similar technology information
Marketing Preferences
We may collect information about your marketing preferences, including whether you have subscribed to or opted out of marketing communications.
Information Sources
We may collect personal information from the following sources:
Directly From You
For example, when you:
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Place an order
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Complete a form
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Contact customer support
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Subscribe to marketing communications
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Use website features
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Voluntarily provide information
Automatically Through the Services
We may collect certain information automatically when you browse or interact with TRYVITALIS.NET through cookies, pixels, analytics tools, and similar technologies, where permitted by applicable law.
From Service Providers
We may receive or process information through companies that provide services to us, such as e-commerce infrastructure, payment processing, fulfillment, shipping, analytics, customer service, fraud prevention, and email communications.
Our “Find Your Match” Quiz
TRYVITALIS.NET may offer a “Find Your Match” quiz designed to provide product recommendations.
Depending on how the quiz operates, quiz responses may be processed within your browser and may not automatically be associated with your identity.
If you voluntarily provide your email address, we may associate general preference or product-interest information with your customer profile in order to provide relevant communications where legally permitted.
Providing your email address for marketing purposes is optional.
The quiz is intended to provide product recommendations and is not intended to provide medical diagnosis, medical treatment, or medical advice.
How We Use Personal Information
Depending on how you interact with our Services, we may use personal information to:
Provide and Improve Our Services
We may use information to:
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Process and fulfil orders
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Process payments
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Arrange shipping and delivery
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Provide order updates
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Provide customer support
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Process returns and refunds
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Handle warranty requests
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Remember preferences
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Provide product recommendations
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Maintain and improve TRYVITALIS.NET
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Understand how customers interact with our website
Marketing and Communications
Where permitted by applicable law, we may use your information to:
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Send promotional emails
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Provide information about Vitalis products and offers
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Personalize communications
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Measure the effectiveness of our marketing
You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the email.
You may continue to receive non-promotional communications relating to orders, transactions, customer service, or other necessary matters.
Security and Fraud Prevention
We may use personal information to:
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Detect and prevent fraud
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Protect the security of our website and Services
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Investigate suspicious or unauthorized activity
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Protect our customers and business
Legal and Compliance Purposes
We may use information to:
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Comply with applicable laws and regulations
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Respond to lawful requests from government authorities
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Maintain accounting and tax records
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Resolve disputes
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Enforce our policies and agreements
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Protect our legal rights
How We Share Personal Information
We may disclose personal information to companies and service providers that help us operate our business.
These may include providers for:
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E-commerce infrastructure
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Payment processing
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Order fulfilment
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Shipping and logistics
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Email communications
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Website hosting
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Analytics
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Fraud prevention
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Customer service
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Accounting
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Legal and compliance services
Depending on the services used for your order, these providers may include Shopify, applicable Shopify payment services, PayPal, fulfilment providers, shipping carriers, and email-service providers.
These companies may process information on our behalf to provide the services described above.
We do not sell personal information for money.
Where applicable privacy law defines terms such as “sale,” “sharing,” or “targeted advertising” more broadly, you may have rights to opt out of certain activities as provided by applicable law.
Business Transactions
If PINNACLE FORGE LLC or the Vitalis business is involved in a merger, acquisition, financing, sale of assets, reorganization, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
Legal Requirements
We may disclose information when reasonably necessary to:
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Comply with applicable law
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Respond to lawful requests
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Protect our rights or property
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Protect the safety of our customers or others
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Investigate fraud or unlawful activity
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Enforce our policies or agreements
Relationship With Shopify
TRYVITALIS.NET uses Shopify to provide e-commerce infrastructure and related Services.
Information submitted through our website may be processed by Shopify and other service providers in order to provide services such as checkout, payment processing, order management, security, analytics, and other e-commerce functionality.
Shopify may process personal information in accordance with its own privacy policies and applicable legal requirements.
For more information about how Shopify handles personal information, please review Shopify's applicable privacy policy.
Cookies and Similar Technologies
TRYVITALIS.NET and our service providers may use cookies, pixels, and similar technologies to:
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Operate essential website functions
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Keep products in your shopping cart
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Remember preferences
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Maintain website functionality
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Prevent fraud
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Measure website performance
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Understand website usage
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Support marketing and advertising activities where permitted
Where required by applicable law, non-essential cookies and similar technologies will be used subject to the choices presented through our cookie-consent tools.
You may also manage cookies through your browser settings.
Third-Party Websites and Links
Our Services may contain links to websites, services, or platforms operated by third parties.
If you follow a link to a third-party website, that website may have its own privacy policy, terms, and practices.
We are not responsible for the privacy, security, content, or practices of third-party websites that we do not operate or control.
We encourage you to review the privacy policies of third-party websites before providing them with personal information.
Data Security
We take reasonable measures designed to protect personal information against unauthorized access, use, alteration, or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
You should avoid sending sensitive information through unsecured communication channels.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including when necessary to:
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Complete transactions
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Provide customer support
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Process returns and refunds
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Handle warranty claims
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Prevent fraud
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Maintain business records
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Meet accounting, tax, regulatory, and legal requirements
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Resolve disputes
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Enforce agreements
When personal information is no longer required, we may delete, anonymize, or otherwise dispose of it in accordance with our retention practices and applicable law.
Your Privacy Rights
Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information, including the right to:
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Request access to personal information we hold about you
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Request correction of inaccurate information
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Request deletion of personal information
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Request a portable copy of certain information
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Object to or restrict certain processing
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Withdraw consent where processing is based on consent
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Opt out of certain marketing communications
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Opt out of certain sale, sharing, or targeted-advertising activities where applicable
To make a privacy request, contact:
We may need to verify your identity before completing certain requests, where permitted or required by law.
We will not discriminate against you for exercising privacy rights available to you under applicable law.
Marketing Choices
You may unsubscribe from promotional emails at any time by using the unsubscribe link contained in the email.
If you opt out of marketing communications, we may still contact you regarding transactions, orders, customer service, returns, refunds, warranties, or other non-promotional matters.
Where applicable law provides additional rights relating to targeted advertising, sale, or sharing of personal information, you may exercise those rights by contacting us.
California Privacy Rights
If you are a California resident, you may have additional rights under applicable California privacy laws.
Depending on the circumstances, these rights may include the right to:
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Know or access certain personal information
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Request deletion
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Request correction
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Obtain a portable copy of certain personal information
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Opt out of certain sale or sharing of personal information
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Opt out of certain targeted advertising
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Limit certain uses or disclosures of sensitive personal information where applicable
To exercise applicable rights, contact:
We may take reasonable steps to verify your identity before processing a request.
UK and EEA Privacy Rights
If you are located in the United Kingdom or European Economic Area, you may have additional rights under applicable data-protection laws.
Depending on the circumstances, these may include the right to:
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Access your personal information
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Correct inaccurate information
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Request deletion
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Restrict processing
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Object to certain processing
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Receive certain information in a portable format
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Withdraw consent where processing is based on consent
You may also have the right to lodge a complaint with your applicable data-protection supervisory authority.
For privacy questions or requests, contact:
International Data Transfers
Vitalis is operated by a United States company and serves customers internationally.
As a result, personal information may be transferred to, stored in, or processed in the United States or other countries that may have different data-protection laws from your country of residence.
Where applicable law requires safeguards for international transfers, we and/or our service providers may use legally recognized transfer mechanisms, which may include:
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Applicable adequacy regulations
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Standard contractual safeguards
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International data-transfer agreements or addenda
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Applicable data-privacy frameworks
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Other legally recognized mechanisms
The specific mechanism may depend on the service provider, destination, and applicable law.
For questions about international data transfers, contact:
Children's Privacy
TRYVITALIS.NET and Vitalis products are intended for adults aged 18 and over.
We do not knowingly collect personal information from children.
If you believe that a child has provided personal information to us, please contact us at:
We will take appropriate steps as required by applicable law.
Complaints
If you have concerns about how we handle your personal information, please contact us first:
Depending on where you live, you may also have the right to lodge a complaint with the applicable data-protection authority.
Residents of the UK or EEA may contact their applicable data-protection supervisory authority.
UK users may contact the Information Commissioner's Office (ICO).
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technology, or applicable legal and regulatory requirements.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
PINNACLE FORGE LLC
1001 S Main St, Ste 600
Kalispell, MT 59901
United States
Email: vitaliscare.support@gmail.com
Website: TRYVITALIS.NET