Terms of service

Last Updated: August 23, 2026

1. About These Terms

These Terms of Service (“Terms”) govern your access to and use of TRYVITALIS.NET and your purchase of products from Vitalis.

Vitalis is operated by:

PINNACLE FORGE LLC
1001 S Main St, Ste 600
Kalispell, MT 59901
United States

Throughout these Terms, “Vitalis,” “we,” “our,” and “us” refer to PINNACLE FORGE LLC and the Vitalis brand, where appropriate.

By accessing TRYVITALIS.NET, using our Services, or placing an order, you agree to these Terms.

If you do not agree with these Terms, please do not use the website or place an order.

Nothing in these Terms limits or excludes any consumer rights that cannot legally be waived under the laws applicable to you.

2. Adult Use

TRYVITALIS.NET and Vitalis products are intended for people 18 years of age or older.

By purchasing a product from us, you represent that you are legally permitted to purchase and use the product in your jurisdiction.

3. Wellness Products — Not Medical Treatment

Vitalis products are wellness products and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Information provided through TRYVITALIS.NET, including product descriptions, educational content, recommendations, and other materials, is provided for general informational purposes only.

This information is not a substitute for professional medical advice, diagnosis, or treatment.

If you have a medical condition, use an implanted electronic medical device, are pregnant or recently postpartum, or have concerns about whether a Vitalis product is appropriate for you, consult a qualified healthcare professional before use.

Always read and follow the product instructions, warnings, and safety information supplied with your product.

4. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, availability, and other information displayed on TRYVITALIS.NET are accurate.

However:

Product colors may appear differently depending on your device or screen.
Product packaging may change from time to time.
Product specifications may be updated.
Product availability may change.
Typographical, technical, or other errors may occasionally occur.

If a material pricing or product-information error affects your order, we may contact you to correct the issue or cancel the affected order and provide an applicable refund.

5. Orders and Acceptance

All orders are subject to product availability and acceptance by Vitalis.

Submitting an order and receiving an automated order confirmation does not necessarily mean that the order has been finally accepted.

We may refuse, limit, or cancel an order where reasonably necessary, including when:

Payment cannot be authorized
Fraud or unauthorized activity is suspected
A product is unavailable
A material pricing or website error occurred
Shipping to the supplied destination is unavailable
The transaction would violate applicable law
We reasonably believe the order is intended for unauthorized resale or other prohibited activity

If we cancel an order after payment has been received, we will refund the applicable amount to the original payment method, subject to applicable law.

6. Pricing and Currency

Prices may be displayed in United States dollars (USD) or another currency supported by Shopify and available for your location.

The currency and total amount displayed at checkout will apply to your transaction.

Currency conversion rates, international transaction fees, or additional charges imposed by your bank or payment provider may differ from the amounts displayed on our website.

7. Taxes, Duties, and Import Charges

Applicable sales tax, VAT, GST, customs duties, import charges, or similar fees may depend on your location and applicable law.

Where applicable taxes or duties are calculated and collected at checkout, the relevant amounts will be displayed before you complete your purchase.

For destinations where such charges are not collected at checkout, the recipient may be responsible for applicable taxes, duties, customs fees, or carrier charges upon import, unless applicable law provides otherwise.

Customers are responsible for complying with applicable import requirements in their country or region.

8. Payments

Payments are processed through the payment methods available at checkout, which may include Shopify-supported payment services and PayPal.

Payment method availability may vary by country or region.

Payment information is processed through secure payment systems and applicable third-party payment providers.

We do not normally store complete payment-card numbers ourselves.

9. Shipping, Returns, Refunds, and Warranty

Your purchase is also subject to our:

Shipping Policy
Refund & Return Policy
Warranty terms

These policies form part of these Terms.

Shipping estimates, return eligibility, refund procedures, and warranty coverage are governed by the applicable policy in effect for your purchase.

Nothing in these Terms limits mandatory consumer-protection rights.

10. Cancellations

If you wish to cancel an order, contact us as soon as possible at:

vitaliscare.support@gmail.com

We will make reasonable efforts to cancel an order before it has been processed or dispatched.

Once an order has been dispatched, cancellation may no longer be possible and the order may instead be subject to the applicable return process.

Nothing in this section limits cancellation rights that cannot legally be excluded.

11. Intellectual Property

Unless otherwise stated, the content available on TRYVITALIS.NET, including:

Text
Graphics
Logos
Branding
Product photography
Videos
Illustrations
Website design
Product descriptions
Other materials

is owned by or licensed to Vitalis or PINNACLE FORGE LLC.

You may not reproduce, distribute, modify, republish, sell, commercially exploit, or otherwise use our protected content without our prior written permission, except where permitted by applicable law.

12. Acceptable Use

You agree to use TRYVITALIS.NET only for lawful purposes.

You must not:

Use the website for unlawful or fraudulent purposes
Attempt unauthorized access to our systems
Introduce viruses, malware, or other harmful code
Interfere with website operation or security
Circumvent security or technical restrictions
Scrape or harvest information from the website in an unauthorized manner
Misuse our intellectual property
Submit false or misleading information
Conduct fraudulent transactions
Use the website in a way that violates applicable law

We may restrict or terminate access to the Services where reasonably necessary to protect our website, customers, business, or legal rights.

13. Third-Party Services

TRYVITALIS.NET uses and may integrate with third-party services that help us operate our business.

These may include e-commerce infrastructure, payment processors, shipping providers, analytics services, email providers, customer-support tools, and other service providers.

Third-party services may have their own terms and privacy policies.

Your use of third-party services may therefore also be subject to those providers' terms and policies.

14. Third-Party Websites and Links

TRYVITALIS.NET may contain links to websites or services operated by third parties.

These websites are not necessarily controlled or operated by Vitalis.

We are not responsible for the content, availability, privacy practices, security, or policies of third-party websites except to the extent required by applicable law.

You should review the applicable terms and privacy policies before interacting with third-party websites.

15. User Reviews, Feedback, and Submissions

If you voluntarily submit reviews, feedback, comments, suggestions, photographs, or other content to Vitalis, you are responsible for ensuring that your submission is accurate and that you have the right to provide it.

You must not submit content that:

Is unlawful or fraudulent
Infringes another person's rights
Contains malicious software
Is defamatory, threatening, or abusive
Contains another person's private information without appropriate permission
Misrepresents your identity or affiliation

Where permitted by law and subject to applicable rights, you grant Vitalis a non-exclusive right to use submitted feedback or reviews for purposes such as operating, improving, and promoting our Services.

We may remove or decline to publish content that violates these Terms or applicable law.

16. Privacy

Your use of TRYVITALIS.NET and submission of personal information is governed by our Privacy Policy.

Our Privacy Policy explains what information we collect, how we use it, how we share it, and the rights that may be available to you under applicable privacy laws.

17. Errors, Inaccuracies, and Omissions

Occasionally, information on TRYVITALIS.NET may contain typographical errors, inaccuracies, omissions, or outdated information relating to:

Product descriptions
Product pricing
Promotions
Availability
Shipping information
Delivery estimates
Other website content

We may correct errors or update information when reasonably necessary.

Where an error materially affects an order that you have already placed, we may contact you and, where appropriate and permitted by law, offer to correct the issue or cancel the affected order and provide an applicable refund.

Nothing in this section limits rights that cannot legally be excluded.

18. Disclaimer

TRYVITALIS.NET and its content are provided on an “as available” basis to the maximum extent permitted by applicable law.

We do not guarantee that:

The website will always be available
The website will be uninterrupted or error-free
All website information will always be complete or current
Any particular delivery time will be achieved
The website will be free from technical issues or harmful components

Product information is provided for general product and wellness-information purposes and does not constitute medical advice.

Nothing in these Terms excludes warranties, guarantees, or rights that cannot legally be excluded.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Vitalis and PINNACLE FORGE LLC will not be liable for indirect, incidental, special, or consequential losses arising from your use of TRYVITALIS.NET or our products where such liability may legally be excluded.

To the extent permitted by applicable law, our liability for claims relating to an order or product will be limited to the remedies available under our applicable policies and the amount paid for the relevant product or transaction, except where a greater liability is required by law.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

Nothing in these Terms affects mandatory consumer rights.

20. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the Services, your violation of these Terms, or your violation of the rights of another person.

Nothing in this section applies to the extent that doing so would be prohibited by applicable law.

21. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or, where necessary, treated as severed from these Terms.

The remaining provisions will continue to apply.

22. Governing Law

These Terms are generally governed by the laws of the State of Montana, United States, without regard to conflict-of-law principles.

However, this choice of law does not deprive consumers of mandatory protections provided by the laws of their country or region of residence where those protections legally apply.

23. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, Services, technology, or applicable legal and regulatory requirements.

The updated version will be posted on TRYVITALIS.NET together with the revised Last Updated date.

Your continued use of the Services after an updated version has been posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

24. Contact Us

If you have questions about these Terms, please contact: